Trust-Place, a platform of post-purchase experience, today announces its partnership with SYW, a leading aftersales and care & repair technology provider. This collaboration marks an important step in the evolution of the customer experience, placing sustainability, circularity and product care at the heart of the post-purchase journey. Together, Trust-Place and SYW enable brands to deliver a premium, seamless and responsible experience across the entire product lifecycle. Spanning luxury...

Trust-Place today announces an exclusive collaboration with the Andrée Putman studio from January 2026. This partnership between creative excellence and digital innovation is rooted in the continuity of a visionary heritage, while opening a new way to conceive, transmit, and experience design creations over time. A visionary heritage For more than forty years, the Putman studio has embodied a vision of design that combines elegance, rigor, and creative freedom. Founded by Andrée Putman, a...

In the premium and luxury worlds, the customer experience does not end at the point of sale. While the in-store experience, advice and the act of purchasing remain pivotal moments in the relationship, they represent only a brief chapter in the life of a product. Once the item has been sold and integrated into everyday life, customer expectations naturally shift toward the post-purchase phase, where the relationship can truly be built over time. According to Salesforce, 69% of consumers...